Medicaid Managed Care can be confusing, but we’re offering some resources to help.

These training resources are meant to assist in the building and maintaining of strong and effective Member Advisory Committees, as required in the laws governing Medicaid Managed Care. The resources are for the Managed Care Organizations (Plans) as well as Medicaid beneficiaries and other stakeholders (Members).

USING ENROLLEE EXPERIENCES TO IMPROVE MEDICAID PLANS
YOUR RIGHTS UNDER NC MEDICAID MANAGED CARE
SUMMARY OF YOUR RIGHTS UNDER NORTH CAROLINA MANAGED CARE
HOW TO PLAN AND RUN AN ACCESSIBLE AND INCLUSIVE MEETING

Using enrollee experiences to improve Medicaid plans

Watch the video below to see a Member Advisory Committee member share their experience with the Medicaid Managed Care Company and click to download the training guide below.

Your Rights Under NC Medicaid Managed Care

Click to download the training guide below.

Summary of Your Rights Under North Carolina Managed Care

Click to download the training guide below.

How to Plan and Run an Accessible and Inclusive Meeting

Click to download the training guide below.